Register for the new portal
Open the new portal and register with the same email address you used for your existing portal account. Registration steps and frequently asked questions are on Privia's information page.
Home · New Patient Portal
Our new patient portal
It's live. Here's how to register, and where to find anything from before the switch.
It's time to register for the new patient portal. Use the same email address as your existing portal account.
The new portal is provided through Privia Medical Group, which Altavida Gynecology is part of. Read the steps below first, or go straight to registration.
Caregiver or family member?
If you need access to a child's or family member's portal, follow the registration instructions on Privia's information page to gain access to their portal.
Register only once
If you see multiple Privia Medical Group – Florida practices, you may receive outreach from each one about the new portal. You only need to register for the new portal once.
Two portals, for now
What happens to your existing portal
New portal
New Patient Portal
Use this going forward. Register once with the same email address as your existing account.
Open the new portalPrevious portal
Previous Patient Portal
Care summaries and bills for care provided before November 2, 2026 will not be available in the new portal. In the previous portal you can:
- View care summaries and message history from before November 2, 2026.
- Submit payment for services received before November 2, 2026.
Please don't send medical details through this website's contact form. For anything involving your health, call 813-733-7300 or use the secure portal.
Good to know
Portal questions
How do I register for the new patient portal?
Open the new portal and register using the same email address as your existing portal account. Privia's information page has registration steps and frequently asked questions.
Will my old care summaries and bills be in the new portal?
No. Care summaries and bills for care provided before November 2, 2026 will not be available in the new portal. They stay in the previous portal, where you can view care summaries and message history and submit payment for services received before that date.
I'm a caregiver or family member. How do I get access?
Follow the caregiver registration instructions on Privia's information page to gain access to a child's or family member's portal.
I got registration emails from more than one Privia practice. Do I register more than once?
No. You may receive outreach from each Privia Medical Group – Florida practice you see, but you only need to register for the new portal once.
Who can I call if I'm stuck?
Call the office at 813-733-7300 during office hours. See patient information for more on working with Altavida.
Thank you for trusting us with your care
Ready to register?
Use the same email address as your existing portal account.
